Wattman USA provides full warranty coverage and reliable after-sales support. In this FAQ, you’ll find details on warranty terms, service availability, and maintenance options. Discover how we keep your train running safely and efficiently for years to come.
Every new Wattman train includes a 24-month manufacturer’s warranty. It covers structural components, electrical systems, and drive units under normal use conditions.
Download the Wattman New Train Limited Warranty
All Wattman trains include a 24-month factory warranty provided directly by Wattman Trains & Trams Inc., the manufacturer. Wattman USA Inc. acts as your local partner and intermediary, assisting with warranty requests and ensuring smooth communication with the factory.
Yes, extended warranty packages are available upon request. These can provide added protection and peace of mind for multi-year operations or lease agreements.
Please submit a support request using our online form. Your ticket is logged instantly, and our technical team will follow up to assist with troubleshooting or part replacement.
Wattman trains require minimal maintenance. We recommend monthly battery checks, tire pressure control, and an annual inspection. A maintenance checklist is included with every train.
Basic maintenance can be done in-house if you follow our official guidelines. For repairs or modifications, please contact our team first—unauthorized work may void the warranty.
With proper care, a Wattman train lasts 15 years or more. Our trains are engineered for long-term durability, delivering reliable performance year after year. Regular maintenance checks will help maximize the lifespan of your investment.
Original Wattman spare parts can be ordered directly through our support team. Using genuine components guarantees compliance with certifications and keeps your train operating safely and reliably.
Yes. Every Wattman train comes with comprehensive manuals and safety guidelines. We also provide onboarding materials, and optional paid onsite training sessions are available for operators who prefer hands-on instruction. This ensures your team runs the train correctly and safely.
Wattman trains are equipped with semi-traction lead-acid batteries (8 x 6V) as standard. These batteries are proven to be reliable, efficient, safe, and cost-effective. For demanding operations, an optional Lithium-Ion upgrade is available, offering extended autonomy and reduced charging times.
